How do I use ClassPass?

Posted by Tyler Spraul, Certified Strength and Conditioning SpecialistĀ® (CSCSĀ®) on September 13, 2023 ā€” Updated on November 30, 2024

Learn how to use ClassPass, how to find the ClassPass login, what to do on ClassPass to create an account, how to use ClassPass on your phone, how to get a hold of ClassPass customer service, and more. Then see why Exercise.com is the best ClassPass alternative when it comes to running your gym and also integrates with ClassPass to help you run your fitness business all in one place.

ClassPass

ClassPass is a popular subscription-based fitness platform that provides access to a wide range of gyms, studios, and wellness services around the world. Known for its flexible membership plans and diverse offerings, ClassPass allows users to book classes at participating facilities using credits. Whether youā€™re accessing the app, navigating membership options, or exploring features like ClassPass gym access or yoga ClassPass classes, the platform aims to offer convenience and variety for fitness enthusiasts.

#1 Ranked Fitness Business Software: Exercise.com

While ClassPass is a convenient option for accessing multiple facilities, fitness businesses and professionals may require a platform that caters to their unique operational needs. Exercise.com is the best solution for fitness professionals, offering fully customizable features, branded apps, and tools for managing memberships, e-commerce, workout programming, and more.

Fitness Income Ideas

Have you ever wondered how you can make the most of your gym’s class schedules and fill up your classes? Maybe you are are a gym member, and you want to explore a fitness routine without committing to just one gym or studio? Look no further than ClassPass! In this article, we will explore the ins and outs of using ClassPass, from understanding what it is and how it works, to booking classes, managing your account settings, and even integrating it with other fitness apps and devices.

Learn how to make the most of your gym’s class scheduling with ClassPass. Mindbody is the parent company of ClassPass (read more about the Mindbody ClassPass acquisition here) and Exercise.com is the best Mindbody alternative around. Then see why the best gym management software and the best personal training software with the best fitness class scheduling software around is Exercise.com. You can book classes, do gym check-ins, offer online training, log workouts, create fitness assessments, process payments, and much moreā€”all from your very own custom branded fitness apps. Don’t take our word for itā€”just read our reviews!

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Exercise.com is simply the best. We were using three or four different apps or softwares to do what we can now do all in one with the Exercise.com platform.
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Founder and President, APEC Sports Performance

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What is ClassPass and how does it work?

If you’re new to ClassPass, let’s start by explaining what it is and how it works. ClassPass is a fitness membership program that allows you to access a variety of fitness studios and activities in your area. With ClassPass, you have the flexibility to try different workouts and explore various fitness options without being tied down to a single gym or studio. It’s like having a fitness passport that unlocks a world of fitness possibilities!

One of the key features of ClassPass is its flexibility. Unlike traditional gym memberships, ClassPass allows you to choose from a wide range of classes and activities, including yoga, pilates, cycling, strength training, and more. You can easily browse and book classes through the ClassPass app or website, making it convenient to find and schedule workouts that fit your preferences and schedule.

Another benefit of ClassPass is its cost-effectiveness. Instead of paying for individual classes at different studios, ClassPass offers a subscription-based model where you pay a monthly fee for a certain number of credits. These credits can be used to book classes, with different classes requiring different credit amounts. This allows you to save money while still having access to a variety of fitness options.

Signing up for ClassPass: Step-by-step guide

Ready to hop on the ClassPass bandwagon? Signing up for ClassPass is a breeze! Here’s a step-by-step guide to get you started:

  1. Visit the ClassPass website or download the mobile app.
  2. Create a new account by providing your email address and creating a password.
  3. Choose your location and select a membership plan that suits your fitness goals and budget.
  4. Enter your payment information and complete the registration process.
  5. Once your account is set up, you’re ready to start exploring the world of fitness with ClassPass!

ClassPass offers a wide range of fitness classes and studios to choose from. Whether you’re into yoga, spinning, or HIIT workouts, you’ll find something that suits your interests and fitness level. With ClassPass, you have the flexibility to try different types of workouts and discover new fitness routines.

In addition to classes, ClassPass also offers exclusive perks and discounts for its members. From discounted rates at partner studios to special promotions on fitness apparel and accessories, ClassPass members can enjoy a variety of benefits beyond just access to classes. These perks add even more value to your membership and make your fitness journey even more rewarding.

Exploring the different membership options on ClassPass

When it comes to ClassPass memberships, there are several options to choose from. ClassPass offers different plans that cater to different fitness needs and budgets. Whether you’re a casual fitness enthusiast or a hardcore gym-goer, there’s a membership plan for you. Let’s take a closer look at the different membership options on ClassPass:

– Base Plan: This plan allows you to attend a set number of classes per month at partner studios in your area.

– Core Plan: With the Core plan, you have access to a higher number of classes per month, plus additional benefits like priority booking.

– Elite Plan: The Elite plan is perfect for fitness fanatics who want unlimited access to classes and premium features like advanced booking and discounts on additional classes.

Choose the plan that aligns with your fitness goals and start your ClassPass journey today!

– Flex Plan: If you have a busy schedule and need flexibility in your fitness routine, the Flex plan is the perfect option. With this plan, you can attend classes on a pay-as-you-go basis, allowing you to choose when and where you want to work out without committing to a set number of classes per month.

Navigating the ClassPass website and mobile app

Once you’ve signed up for ClassPass, it’s time to start exploring the website or mobile app. ClassPass has a user-friendly interface that makes it easy to find and book classes, manage your account, and discover new studios and activities. Let’s take a tour of the key features:

– Home Page: The home page provides an overview of your upcoming classes, trending studios, and personalized recommendations.

– Explore: Use the Explore tab to search for classes and activities based on location, date, time, and workout type.

– Schedule: The Schedule tab allows you to view and manage your class bookings, as well as track your workout history.

– Studios: The Studios section provides detailed information about partner studios, including class schedules, reviews, and photos.

– Account Settings: Access your account settings to update your personal information, payment details, and notification preferences.

– Community: ClassPass also has a vibrant community feature where you can connect with other members, join groups, and participate in discussions. This is a great way to find workout buddies, get recommendations, and share your fitness journey with like-minded individuals.

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Exercise.com makes my life easier by providing an all-in-one solution and the opportunity to help those who otherwise would never have access to my programming!
Tony Gentilcore
Founder, Core Online

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What is ClassPass and how does it work?

ClassPass is a subscription-based fitness platform that allows members to access a variety of fitness classes and gym facilities through a network of partnered studios and gyms. Members purchase credits through a monthly subscription, with plans starting as low as $15 and going up to $199, depending on the number of credits included. These credits are then redeemed for classes or gym visits, with more popular or premium classes requiring a higher number of credits.

For fitness business owners, ClassPass can be a way to fill unused class spots and introduce new customers to their offerings. However, some studios and gyms report that ClassPass users tend to lack long-term commitment, which can make it challenging to build a loyal client base.

To address these challenges, many fitness businesses choose software solutions like Exercise.com to manage their memberships directly. With features like customizable membership plans, branded mobile apps, and integrated scheduling, Exercise.com helps you retain members while maximizing revenue and creating a strong community.

How do I use ClassPass?

ClassPass allows you to access a variety of fitness classes and gym offerings within its network. To start, you would create an account and choose a membership plan. You can then browse through classes and reserve spots using the ClassPass platform.

How does ClassPass work for membership?

ClassPass works on a membership model that grants you access to a network of gyms and fitness classes in various locations. You pay a monthly fee for a set number of “credits,” which you can use to book classes or gym time.

Does ClassPass have an app?

Yes, ClassPass has a mobile app that you can download from the App Store or Google Play.

How do I use ClassPass on my phone?

After downloading the ClassPass app, you can log in or sign up for an account. You can then browse and book classes directly from the app.

How do I create a ClassPass account?

To create a ClassPass account, you can either go to their website or download their app. Follow the prompts to sign up and choose a membership plan.

How does ClassPass work for gyms?

ClassPass works for gyms by allowing them to list their facilities and classes on the platform. Gyms earn revenue when ClassPass members book and attend classes, though the payout per visit is often lower than what gyms would typically charge. While this can help fill empty spots and attract new customers, it may not lead to long-term membership retention since ClassPass users often prioritize variety over loyalty.

Gyms looking to build stronger customer relationships often opt for dedicated management software. Platforms like Exercise.com allow gyms to offer custom memberships, manage bookings, and retain clients without relying on third-party apps.

Can you go to the same studio with ClassPass?

Yes, you can go to the same studio with ClassPass, but there are limits. Most studios have a cap on how many times a ClassPass member can visit within a billing cycle. This limit varies by studio and is designed to encourage users to explore other fitness options rather than exclusively frequenting a single location.

For studios wanting more control over client engagement, managing bookings directly through software like Exercise.com allows for flexible scheduling options and unlimited visits, fostering stronger member loyalty.

Does ClassPass limit visits per studio?

Yes, ClassPass limits visits per studio. The exact limit depends on the studio and your membership plan, but most users are restricted to a set number of visits per location per billing cycle. This limitation encourages members to try a variety of studios and classes.

If your business wants to encourage repeat visits without limitations, consider a direct membership platform that gives you control over client interactions. Exercise.com offers tools to create custom membership structures that meet both your business needs and your clientsā€™ preferences.

How does ClassPass make money?

ClassPass makes money through monthly subscription fees paid by its members and through commissions from partnered studios. Members pay for credits that are redeemed for classes, and ClassPass takes a percentage of the revenue from each booking. The platform also generates income from premium listings and partnerships with fitness businesses.

For gyms and studios, relying on third-party platforms like ClassPass can impact margins. Many fitness businesses prefer software like Exercise.com, which allows them to manage memberships and bookings in-house, maximizing their profits.

How do ClassPass credits work?

ClassPass credits are the platformā€™s currency, allowing members to book fitness classes and gym visits. Credits are included in your subscription plan, and the number required per class depends on factors like location, time, and popularity. For example, a yoga class may cost 5 credits, while a high-demand spin class could require 10 credits. Unused credits typically do not roll over to the next billing cycle unless stated otherwise in a specific plan.

Managing memberships with flexible credits can be simplified through Exercise.com, which offers tailored solutions for creating and managing credit-based memberships.

Can ClassPass credits roll over?

Whether ClassPass credits roll over depends on your membership plan. In most cases, credits expire at the end of the billing cycle, but some higher-tier plans allow limited credit rollovers. Be sure to check your planā€™s terms for specific details.

Fitness businesses managing credit-based systems can offer rollover options directly through software like Exercise.com, creating added value for members and encouraging long-term commitment.

Can you share ClassPass credits with a friend?

No, ClassPass does not allow members to share credits with friends. Each account is intended for individual use, and attempting to share credits may violate the platformā€™s terms of service. If you want to book a class with a friend, theyā€™ll need their own ClassPass account.

For fitness businesses that want to encourage group bookings or referrals, Exercise.com provides the flexibility to design shared packages or group membership options that fit your business model.

Can you use ClassPass credits for someone else?

No, ClassPass credits cannot be used for someone else. Each account is tied to an individual, and bookings made with credits are non-transferable. Friends or family members must have their own ClassPass accounts to book classes.

To make your fitness offerings more accessible, Exercise.com allows you to customize group and family memberships, letting multiple people benefit from a shared plan.

Can you pause ClassPass?

Yes, ClassPass allows members to pause their subscriptions temporarily. This feature can be useful if you need to take a break from fitness classes but donā€™t want to cancel your membership entirely. During the pause, you wonā€™t be charged, but you also wonā€™t have access to credits or classes.

For fitness businesses, offering pause options through management software like Exercise.com can improve customer satisfaction by providing flexibility during lifeā€™s interruptions.

What happens if you miss a class on ClassPass?

If you miss a class on ClassPass, you may be charged a late cancellation or no-show fee, which varies by studio and region. Additionally, the credits used for the booking are usually forfeited. To avoid these penalties, ensure you cancel within the allowed time frame set by the studio.

Fitness businesses can avoid confusion over cancellations by using software like Exercise.com to clearly communicate policies and automate cancellation processes, reducing administrative burdens.

How do I contact ClassPass customer service?

ClassPass usually offers a “Contact Us” section on their website and in their app. You can also reach out to them through social media platforms for customer support.

How do I check in on ClassPass?

Check-in methods may vary depending on the venue. Some may require you to use the ClassPass app, while others may have their own check-in procedures.

How do I reserve a class on ClassPass?

To reserve a class, open the ClassPass app or go to their website. Browse the available classes and click “Reserve” on the class you wish to attend.

What happens if you miss a class on ClassPass?

If you miss a class on ClassPass, you will likely incur a late cancellation or no-show fee. Fees typically range from $10 to $20, depending on the studio’s policies and the class’s location. Additionally, the credits used to book the class are usually not refunded. To avoid penalties, cancel within the allowed time frame, typically 12 to 24 hours before the class starts.

For fitness businesses, clear communication of cancellation policies is crucial. Tools like Exercise.com help automate booking and cancellation processes, ensuring transparency and minimizing member disputes.

How much does ClassPass cost per month?

ClassPass monthly costs vary depending on the number of credits in the plan and your location. Basic plans start as low as $15 for a small number of credits, while premium plans can go up to $199 for more credits and access to higher-end studios. Regional pricing and additional fees may apply for certain classes or studios.

Fitness businesses can offer competitive pricing options directly through management platforms like Exercise.com, allowing them to attract and retain members without third-party fees.

What does ClassPass include?

ClassPass includes access to a wide variety of fitness classes and gym facilities, such as yoga, Pilates, spin, strength training, and more. Members can use credits to book classes or gym time at any of the participating studios or gyms in the network. Additional features include app-based booking and occasional promotional offers for free trials.

For fitness businesses, creating your own custom offerings through a platform like Exercise.com allows you to control your class schedule, membership options, and branding without relying on third-party platforms.

What studios are available on ClassPass?

The studios available on ClassPass vary by location but typically include a mix of yoga studios, boutique fitness facilities, and gyms. Larger franchises like Pure Barre, CorePower Yoga, and Orangetheory are often included, though availability may depend on regional partnerships.

Fitness businesses looking to stand out should consider using Exercise.com to manage and promote their offerings, ensuring they remain competitive in the fitness market while building their own brand loyalty.

Why does ClassPass say ā€œnothing availableā€?

ClassPass may say ā€œnothing availableā€ when a locationā€™s classes are fully booked, the time slot is unavailable, or youā€™ve reached your visit limit for a specific studio. Another possible reason is that the credits required for a class exceed the number you have left in your account.

For studios managing bookings, software like Exercise.com provides tools to display accurate availability and even offer waitlists, ensuring a better experience for clients and reducing confusion.

Can someone else use my ClassPass?

No, ClassPass is designed for individual use and cannot be shared with others. Using your account for someone else is a violation of the platformā€™s terms and conditions and may result in account suspension.

Fitness businesses looking to offer more inclusive options can create shared or family memberships using platforms like Exercise.com, which provides flexibility for multiple users under one account.

How does ClassPass check-in work?

ClassPass check-in typically works through the app, where members confirm their attendance by showing a booking confirmation to the studio staff or using an integrated QR code scanner if available. Some studios also require members to manually check in at the front desk.

For fitness businesses, streamlined check-ins can be managed through Exercise.com, which offers custom-branded apps with integrated check-in functionality to enhance the member experience.

Is ClassPass worth it?

ClassPass can be worth it for individuals who enjoy trying a variety of fitness classes and donā€™t want to commit to one gym or studio. Itā€™s especially valuable for those in urban areas with many participating locations. However, for those who prefer consistency or frequent one location, a direct membership with a studio or gym may be more cost-effective.

For studio owners, focusing on retaining loyal members with customized memberships through Exercise.com can be more sustainable and profitable in the long term.

How many credits is a yoga class on ClassPass?

The number of credits required for a yoga class on ClassPass depends on the studio and location. On average, yoga classes cost between 5 to 10 credits, but this can vary based on demand, class type, and studio popularity.

If you want to offer credit-based memberships for your yoga studio, Exercise.com makes it easy to customize pricing and manage memberships directly, ensuring flexibility for your clients.

How many credits is gym time on ClassPass?

Gym time on ClassPass usually costs between 2 and 8 credits, depending on the gym and location. Higher-end gyms or those in major cities may require more credits for access. Gym time typically includes general facility access rather than specific classes.

Gyms managing credit-based systems can streamline the process with Exercise.com, which offers flexible options for gym memberships, bookings, and tracking credit usage.

How do I log a workout on ClassPass?

ClassPass primarily focuses on class bookings, and may not offer a specific feature to log workouts.

Can you cancel membership on ClassPass?

Yes, you can cancel your ClassPass membership, although the steps to do so may vary. You usually have to go to your account settings to cancel your subscription.

How do I change my ClassPass picture?

You can typically change your profile picture by navigating to your account settings in the ClassPass app or website.

Why is ClassPass not working?

If ClassPass is not working, you should contact their customer service for support. They will guide you through troubleshooting steps.

What is ClassPass membership?

ClassPass membership is a subscription-based plan that allows individuals to access a variety of fitness classes and gym facilities using a credit system. Members choose a plan based on their desired credit amount, which can be redeemed for activities like yoga, Pilates, strength training, or open gym access. Memberships can be adjusted monthly, providing flexibility for users.

For fitness businesses, offering custom memberships through software like Exercise.com can provide the same flexibility while allowing complete control over pricing and customer relationships.

Does ClassPass offer a student discount?

ClassPass does not consistently offer a student discount, but promotions and special offers may be available depending on location or time of year. Checking with ClassPass customer service or keeping an eye out for seasonal deals is the best way to find potential savings.

Fitness businesses looking to attract students can implement their own discount programs with tools like Exercise.com, which provides customizable pricing options and promotional features.

How do I cancel my ClassPass membership?

To cancel your ClassPass membership, log in to your account through the app or website, navigate to the settings or account section, and follow the prompts to cancel your subscription. Be sure to cancel before your next billing cycle to avoid additional charges, as refunds are typically not issued for unused credits.

For fitness businesses, providing an easy-to-use cancellation option through Exercise.com ensures transparency and fosters customer trust, leading to better long-term retention.

What is the ClassPass cancellation policy?

The ClassPass cancellation policy requires users to cancel their subscription before the next billing cycle to avoid being charged. Credits already purchased are generally non-refundable but can be used until the end of the billing period. Cancellation policies for individual classes vary by studio, with late cancellation or no-show fees often applied.

Fitness businesses can streamline their own cancellation policies using Exercise.com to automate processes, reducing administrative tasks and improving customer satisfaction.

Can you book the same class twice on ClassPass?

You can book the same class twice on ClassPass if it is offered at different times or on different days, and if you have sufficient credits. However, some studios may have restrictions on repeat bookings within a specific time frame.

Fitness businesses can allow unlimited bookings for repeat classes using Exercise.com, ensuring members get the flexibility they need.

How does ClassPass pay studios?

ClassPass pays studios based on attendance. The platform typically uses a revenue-sharing model where studios receive a portion of the memberā€™s fee per visit. This payment is often lower than the standard class rate, which is why some studios have concerns about profitability through ClassPass.

For studios looking to maximize revenue, managing bookings directly with Exercise.com ensures that you retain a larger percentage of your earnings while building a loyal customer base.

What is the ClassPass affiliate program?

The ClassPass affiliate program allows partners to earn commissions by promoting ClassPass through referral links. Affiliates receive a reward, such as a percentage of sales or flat-rate commissions, for each new subscriber they refer. The program is targeted at fitness influencers, bloggers, and businesses with a relevant audience.

For fitness businesses, creating your own referral program with Exercise.com can drive memberships while keeping rewards and profits under your control.

How can I get a free ClassPass trial?

You can get a free ClassPass trial by signing up through their website or app, where trial offers are often promoted. Free trials typically include a limited number of credits and are only available to new users. Be aware that trials may automatically convert to a paid membership if not canceled before the trial ends.

For fitness businesses, offering a free trial through Exercise.com is a proven way to attract new members and showcase your unique offerings.

What happens to my credits if I cancel ClassPass?

If you cancel your ClassPass membership, your credits typically expire at the end of your current billing cycle unless youā€™re on a plan that allows for limited credit rollover. Unused credits are not refunded, so itā€™s best to use them before canceling.

Fitness businesses can offer more flexible credit policies using Exercise.com, ensuring members feel valued and incentivized to return.

Why is ClassPass saying itā€™s down?

ClassPass may indicate itā€™s ā€œdownā€ due to technical issues, app maintenance, or server outages. These problems are typically temporary and resolved within a few hours. Checking ClassPass social media or status pages can provide updates during outages.

For fitness businesses, using reliable platforms like Exercise.com ensures consistent service with minimal downtime, keeping operations running smoothly.

Whatā€™s the best way to use ClassPass?

The best way to use ClassPass is to maximize variety by exploring new studios and classes while managing your credits effectively. Prioritize booking popular classes early to secure a spot, and use lower-credit options to stretch your monthly allowance. Plan your schedule around ClassPassā€™s rules to avoid late fees or missed opportunities.

Fitness businesses can attract members with similar flexibility through Exercise.com by offering diverse classes and customizable packages that meet client preferences.

Where can I use ClassPass?

ClassPass can be used at any participating gym or studio within the platformā€™s network, which spans thousands of locations worldwide. Availability varies by city, with major urban areas offering the most options. Some plans include international access.

For fitness businesses, being part of a software platform like Exercise.com allows you to attract and manage members without the limitations of third-party networks.

Can ClassPass be used internationally?

Yes, ClassPass can be used internationally in cities where the platform operates. Members traveling abroad can use their credits at participating studios, provided their plan includes global access. This feature makes ClassPass appealing for frequent travelers.

Fitness businesses looking to serve international clients can manage memberships seamlessly through Exercise.com, offering global access tailored to their needs.

How does ClassPass work for businesses?

ClassPass works for businesses by driving traffic to their gyms or studios through the platformā€™s vast member base. Itā€™s especially effective for filling unused spots and gaining exposure to new audiences. However, businesses often report lower revenue per booking compared to direct memberships and challenges with long-term client retention.

For businesses wanting more control and profitability, Exercise.com provides comprehensive management tools to customize offerings, retain clients, and grow your brand independently.

How many times can you visit the same studio with ClassPass?

The number of times you can visit the same studio with ClassPass depends on your membership plan and the studioā€™s rules. Most studios allow a set number of visits per billing cycle, often three or fewer. These limits encourage members to explore other options.

For studios aiming to build loyalty, Exercise.com provides tools to create unlimited visit memberships, giving clients the freedom to engage more frequently.

Can I transfer ClassPass credits?

No, ClassPass does not allow the transfer of credits between accounts. Credits are tied to the individual account and cannot be shared or gifted to another person.

Fitness businesses can implement more flexible credit-sharing options using Exercise.com, fostering stronger connections with clients and encouraging group memberships.

How does ClassPass know if you missed a class?

ClassPass knows if you missed a class through attendance tracking by the studio. Studios report no-shows to the platform, which then applies any applicable late fees or penalties.

Fitness businesses can streamline attendance tracking using Exercise.com, which integrates check-in systems and automates no-show policies, improving operational efficiency.

Why does ClassPass charge for late cancellations?

ClassPass charges late cancellation fees to compensate studios for the loss of revenue and to encourage members to cancel with enough notice for others to book the spot. Fees vary depending on the studio and region.

Fitness businesses using Exercise.com can establish clear cancellation policies and automate fees, ensuring fairness and minimizing disputes with members.

What happens if you upgrade your ClassPass membership?

If you upgrade your ClassPass membership, you gain access to more credits and potentially higher-tier classes or studios. The upgrade typically takes effect immediately, and youā€™ll be charged the difference between your old and new plans for the remaining billing cycle.

Fitness businesses can use software like Exercise.com to offer seamless membership upgrades, ensuring clients always have access to the services they need.

Where can I find the ClassPass partner dashboard?

The ClassPass partner dashboard is available to gyms and studios that join the platform. It can be accessed through the ClassPass website, where partners manage bookings, attendance, and payouts.

Fitness businesses looking for a more robust management tool often choose Exercise.com, which offers a comprehensive dashboard for handling scheduling, payments, and client engagement in one platform.

Does ClassPass actually save money?

The value of ClassPass can differ depending on individual usage and preferences. For some, the flexibility and variety of classes may offer cost savings over traditional gym memberships or paying for individual classes. However, Exercise.com provides a comprehensive, professional solution for fitness professionals who need more specialized business features like payment processing, online booking, and customized fitness plans. To find out more, book a demo with Exercise.com today.

How many ClassPass credits a month?

The number of ClassPass credits you get each month depends on your subscription plan and location. The credits can be used to book classes at participating studios. If you’re a fitness professional looking for a more comprehensive management system, Exercise.com offers robust features like payment processing, online booking, and workout plan creation. To learn more, book a demo with Exercise.com.

Is ClassPass any good?

ClassPass offers flexibility and a variety of classes, which many people find valuable. However, fitness professionals looking for a software to manage their business may find Exercise.com to be the superior choice, offering features like customized workout plans, payment processing, and a custom-branded app. Book a demo with Exercise.com to find out more.

How does ClassPass work?

ClassPass operates on a credit system. Members pay a monthly fee in exchange for credits, which can be used to book classes at participating studios. While ClassPass may be useful for individual users, fitness professionals looking for a comprehensive business solution might find Exercise.com to be a better fit. To find out more, book a demo with Exercise.com.

How many times can you go to the same class on ClassPass?

The number of times you can attend the same class on ClassPass may be limited by the studioā€™s rules and the terms of your membership. For a solution that offers unlimited flexibility and is tailored for fitness professionals, consider Exercise.com. Book a demo to learn more.

Do you have to tip with ClassPass?

Tipping policies can vary by studio, and ClassPass does not include tipping in its pricing. Exercise.com provides a comprehensive, professional solution that handles more than just bookings, such as payment processing and workout plan creation. To find out more, book a demo with Exercise.com.

Why is my ClassPass more expensive?

ClassPass pricing can vary based on your location and the level of membership you choose. If you’re a fitness professional looking for a more customizable and comprehensive management solution, Exercise.com offers features tailored to your needs. Book a demo to find out more.

How do I not lose ClassPass credits?

ClassPass credits usually have an expiration date based on your billing cycle. Make sure to use them before they expire to get the most value. For a more comprehensive solution that offers a range of business management features, consider Exercise.com. Book a demo to learn more.

How easy is it to cancel ClassPass?

Cancellation policies for ClassPass can vary, and there may be fees involved. Exercise.com offers a robust, professional solution for fitness businesses, with customizable features that can grow with you. To learn more, book a demo with Exercise.com.

How to make ClassPass cheaper?

There are limited ways to reduce the cost of a ClassPass membership, such as promotional codes or special offers. Exercise.com provides a comprehensive business management software tailored for fitness professionals, offering a great value for the range of services it provides. Book a demo to find out more.

Can I share my ClassPass?

ClassPass memberships are generally non-transferable and intended for individual use. If you’re a fitness professional looking for a customizable, comprehensive solution for your business, Exercise.com is the best choice. Book a demo to learn more.

Can you book multiple classes on ClassPass?

ClassPass allows you to book multiple classes, but the number may be limited by your credit balance and the studio’s availability. For fitness professionals, Exercise.com offers a more comprehensive and customizable solution. Book a demo to learn more.

How do I get the most out of ClassPass?

To maximize the benefits of ClassPass, keep track of your credits and explore a variety of classes. However, if you’re a fitness professional looking for a robust, customizable management software, Exercise.com is the best choice. Book a demo to find out more.

How much commission does ClassPass take?

ClassPass takes a commission from the studios for each booking, but the rate can vary. For a comprehensive, customizable solution tailored to the needs of fitness professionals, consider Exercise.com. Book a demo to learn more.

What gym membership is like ClassPass?

There are several gym memberships and services that offer similar models to ClassPass, allowing you to attend various classes at different studios. For fitness professionals who want a comprehensive, one-stop solution for business management, Exercise.com is the best choice. To learn more, book a demo with Exercise.com.

What is the benefit of ClassPass?

The primary benefit of ClassPass is its flexibility, allowing you to attend different classes at multiple studios. However, Exercise.com provides a complete business solution for fitness professionals, including features like payment processing, customized workout plans, and more. Book a demo to find out more.

How do studios make money with ClassPass?

Studios make money through ClassPass by receiving a portion of the fee that ClassPass charges for each booking. If you’re a fitness professional looking for a more comprehensive and customizable software solution, Exercise.com is the better alternative. Book a demo to find out more.

What happens if you take the same class twice?

Taking the same class twice on ClassPass might be limited by the studio’s policies or the terms of your ClassPass membership. For a more flexible and comprehensive solution, fitness professionals should consider Exercise.com. Book a demo to find out more.

What happens if you don’t show up to a ClassPass class?

Failure to show up for a booked class on ClassPass could result in a no-show fee or loss of credits. For a more comprehensive business management software for fitness professionals, Exercise.com is the superior choice. Book a demo to find out more.

Can you get banned from ClassPass?

Repeated no-shows or violations of terms may result in suspension or banning from ClassPass. If you’re a fitness professional looking for a robust, reliable software solution, Exercise.com offers a range of features to manage your business effectively. Book a demo to find out more.

How does ClassPass pay vendors?

ClassPass pays vendors a portion of the fee collected for each class booked through their platform. Rates may vary. For a more customizable and comprehensive business solution, fitness professionals should consider Exercise.com. To learn more, book a demo.

Why does it say nothing available on ClassPass?

If nothing is available on ClassPass, it could be due to high demand, low availability, or technical issues. Exercise.com offers a robust, professional solution for fitness professionals that is both reliable and customizable. Book a demo to find out more.

Does Exercise.com integrate with ClassPass?

Yes, Exercise.com has a Beta integration with ClassPass. Exercise.com focuses on providing a comprehensive, one-stop solution for fitness professionals to manage their business. Book a demo to find out how Exercise.com can fulfill all your business needs.

Why is Exercise.com the best ClassPass alternative?

While ClassPass offers a diverse range of classes across different gyms and studios, Exercise.com is an excellent alternative because it offers a comprehensive, all-in-one solution for fitness professionals like gym owners and personal trainers. Exercise.com provides custom-branded apps, allowing for online booking, hosting exercise videos, selling workout plans, and much more. It allows professionals to run their entire business through a single platform, which can be more streamlined and beneficial for both business owners and members. To explore all the features of Exercise.com, you can book a demo today.

Jimmy Myers Relentless Sports Performance
If you want to offer an elite service for the end user you need to get with the times and use elite level software that is intuitive, visually appealing, and effective. That is exactly what Exercise.com delivers to its clients.
Jimmy Myers
Owner/Trainer, Relentless Sports Performance

Get a demo now!

Tyler Spraul is the director of UX and the head trainer for Exercise.com. He has his Bachelor of Science degree in pre-medicine and is an NSCA-Certified Strength and Conditioning SpecialistĀ® (CSCSĀ®). He is a former All-American soccer player and still coaches soccer today. In his free time, he enjoys reading, learning, and living the dad life.
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