How do I use FitMetrix?

Posted by Tyler Spraul, Certified Strength and Conditioning SpecialistĀ® (CSCSĀ®) on September 13, 2023 ā€” Updated on November 28, 2024

Learn how to use FitMetrix by Mindbody, how to find the FitMetrix login, what to do on FitMetrix to create an account, how to use FitMetrix on your phone, how to get a hold of FitMetrix customer service, and more. Then see why Exercise.com is the best FitMetrix alternative and the best Mindbody alternative and can help you run your fitness business all in one place.

FitMetrix

FitMetrix, now part of the Mindbody family, offers performance tracking solutions tailored for fitness studios, gyms, and health clubs. Its suite of tools includes heart rate monitoring, indoor cycling leaderboards, and customizable branded mobile apps, all designed to enhance member engagement and streamline operations. By integrating seamlessly with existing systems, FitMetrix aims to provide a cohesive experience for both fitness businesses and their clients.

#1 Ranked Fitness Business Software: Exercise.com

For fitness professionals seeking a more comprehensive and customizable platform, Exercise.com stands out as the superior choice. Offering an all-in-one solution that encompasses workout creation, client management, performance tracking, and fully branded mobile apps, Exercise.com provides the flexibility and scalability required to elevate your fitness business.

Fitness Income Ideas

FitMetrix is an innovative fitness tracking and analytics platform that was acquired by Mindbody and can revolutionize your gym members workout experience. In this comprehensive guide, we’ll walk you through each aspect of FitMetrix and provide you with all the information you need to maximize its potential.

Learn how to effectively use FitMetrix to help your gym members track fitness progress, set goals, and stay motivated. Then see why the best gym management software and the best personal training software around is Exercise.com. You can book classes, do gym check-ins, offer online training, log workouts, create fitness assessments, process payments, and much moreā€”all from your very own custom branded fitness apps. Don’t take our word for itā€”just read our reviews!

APEC
Exercise.com is simply the best. We were using three or four different apps or softwares to do what we can now do all in one with the Exercise.com platform.
Brandon Stroupe
Founder and President, APEC Sports Performance

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FitMetrix App

The FitMetrix app allows fitness businesses to offer a branded mobile experience to their members. Through this app, members can:

  • View and Schedule Classes: Browse upcoming classes by date, category, or instructor, and book directly from their smartphones.
  • Manage Memberships: Update personal information, review membership agreements, and make payments seamlessly.
  • Track Workouts: Monitor workouts both inside and outside the gym, with real-time heart rate and cycling data integration.
  • Participate in Challenges: Join club-wide challenges and view leaderboards to foster a competitive and engaging environment.

While the FitMetrix app offers these functionalities, Exercise.com provides a more robust and customizable mobile app experience. With Exercise.com, fitness professionals can deliver a fully branded app that not only includes class scheduling and workout tracking but also offers e-commerce capabilities, performance assessments, and seamless integration with various fitness devices and platforms. This level of customization ensures that the app aligns perfectly with your brand identity and meets the specific needs of your clientele.

FitMetrix and Mindbody Integration

FitMetrix has been a Mindbody platform partner since 2015 and before being acquired by Mindbody, enabling seamless integration between the two systems. This partnership allows fitness businesses to:

  • Synchronize Class Schedules: Ensure that class information is consistent across platforms, reducing administrative overhead.
  • Facilitate Spot Reservations: Through the MINDBODY branded app, clients can reserve specific spots in classes, enhancing their experience.
  • Streamline Member Data Management: Member information is shared between FitMetrix and Mindbody, allowing for cohesive data management.

However, this integration may not offer the depth of customization and control that some fitness businesses require, because even though they are owned by the same company, they were never created initially as a unified system. Exercise.com addresses this gap by providing a fully integrated platform that combines scheduling, client management, performance tracking, and payment processing within a single system. This unified approach eliminates the need for multiple software solutions, simplifying operations and enhancing the overall efficiency of your business.

FitMetrix Software Features

FitMetrix software is designed to enhance the member experience through various features:

  • Heart Rate Tracking: Monitor real-time heart rate data during workouts, allowing members to optimize their training intensity.
  • Indoor Cycling Leaderboards: Create a competitive atmosphere with live leaderboards displaying performance metrics during cycling classes.
  • Member Portals: Provide members with access to their performance data, class schedules, and membership details through an online portal.

While these features contribute to an engaging member experience, Exercise.com offers a more comprehensive suite of tools. Beyond performance tracking, Exercise.com enables fitness professionals to create and deliver customized workout plans, conduct performance assessments, and offer on-demand training content. Additionally, the platform supports e-commerce functionalities, allowing businesses to sell products, memberships, and digital content directly through their branded app and website.

Why Exercise.com Is the Best Choice

While FitMetrix provides valuable tools for performance tracking and member engagement, Exercise.com offers a more expansive and customizable platform tailored to the diverse needs of fitness professionals. Here’s why Exercise.com stands out:

  • All-in-One Solution: Exercise.com consolidates workout creation, client management, scheduling, performance tracking, and payment processing into a single platform, streamlining your operations.
  • Fully Branded Experience: Deliver a cohesive brand experience with custom-branded mobile apps and websites that reflect your business’s identity.
  • Comprehensive Client Engagement: Engage clients through personalized workout plans, progress tracking, performance assessments, and direct communication channels.
  • E-Commerce Capabilities: Expand your revenue streams by selling memberships, training programs, merchandise, and digital content directly through the platform.
  • Exceptional Support: Benefit from dedicated customer support and ongoing platform updates that ensure your business remains at the forefront of the industry.

By choosing Exercise.com, you’re investing in a platform that not only meets your current operational needs but also provides the flexibility and scalability to support your business’s growth and evolving objectives.

Kula Sports Performance
“The team at Exercise.com have been dedicated to our success from the beginning. Helping us manage rapid growth and providing solutions as we have scaled have been critical. The all-in-one platform combined with the business app, we have everything we need with Exercise.com.”
Brian Kula
Founder, Kula Sports Performance

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How do I use FitMetrix?

FitMetrix is typically utilized for tracking workouts, monitoring heart rates, and participating in leaderboards. You’d generally start by installing any necessary software or hardware and completing an initial setup.

How does FitMetrix work?

FitMetrix provides real-time tracking and analytics for gym-goers. This includes heart rate monitoring, performance data, and often social leaderboards. Gyms can integrate these features into their existing systems or use FitMetrix exclusively.

Does FitMetrix have an app?

The availability of an app for FitMetrix would depend on their current offerings. Check their official website or contact their customer service for confirmation.

How do I use FitMetrix on my phone?

If FitMetrix offers a mobile app, you can download it from your device’s app store. Once downloaded, you can log in with your credentials and start using the features provided.

How do I create a FitMetrix account?

You usually can create a FitMetrix account through their website or within their software. This process often involves providing some basic information and selecting your preferences.

How do I contact FitMetrix customer service?

Contact details for FitMetrix customer service should be available on their website. They may offer multiple contact options like email, phone, or live chat.

How do I check in on FitMetrix?

Checking in with FitMetrix usually involves using an identification method like a swipe card, QR code, or login credentials within the app or at the gym’s front desk.

How do I reserve a class on FitMetrix?

If the software supports class reservations, you can generally book a spot via a scheduling or booking feature, either within their desktop software or mobile app.

How do I log a workout on FitMetrix?

Workout logging in FitMetrix could depend on what your gym has set up. Some systems may log workouts automatically through connected equipment, while others may require manual entry.

Can you cancel membership on FitMetrix?

Cancellation policies are generally dictated by the gym itself rather than FitMetrix. For specific cancellation procedures, it’s best to consult with your gym.

How do I change my FitMetrix picture?

If FitMetrix allows profile customization, you should be able to change your profile picture under account settings.

Why is FitMetrix not working?

Troubleshooting issues with FitMetrix often involves contacting their customer service. Problems can arise from local issues, software updates, or server outages.

How do I use the FitMetrix heart rate monitor?

If FitMetrix offers heart rate monitoring, you’ll typically have to pair the heart rate monitor with your FitMetrix account and ensure it’s properly fitted for accurate readings during workouts.

Is FitMetrix the best indoor cycling leaderboard?

The “best” leaderboard is subjective and can depend on your specific needs and how well the software integrates with your overall gym setup.

How do I use FitMetrix with Mindbody?

FitMetrix is an innovative fitness tracking and analytics platform that was acquired by Mindbody and can often be integrated with Mindbody to offer a more comprehensive user experience. This would involve linking the accounts and ensuring that data syncs properly.

Why is Exercise.com the best FitMetrix alternative?

Exercise.com provides an all-in-one solution that goes beyond what FitMetrix offers. With a custom-branded app, workout plan sales, online coaching, and more, Exercise.com streamlines various aspects of running a fitness business. It provides a more comprehensive service package that meets the needs of fitness professionals, gym owners, and online coaches more effectively. To experience these features and more, book a demo with Exercise.com.

Jimmy Myers Relentless Sports Performance
If you want to offer an elite service for the end user you need to get with the times and use elite level software that is intuitive, visually appealing, and effective. That is exactly what Exercise.com delivers to its clients.
Jimmy Myers
Owner/Trainer, Relentless Sports Performance

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Tyler Spraul is the director of UX and the head trainer for Exercise.com. He has his Bachelor of Science degree in pre-medicine and is an NSCA-Certified Strength and Conditioning SpecialistĀ® (CSCSĀ®). He is a former All-American soccer player and still coaches soccer today. In his free time, he enjoys reading, learning, and living the dad life.
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