Home Best Gym Management Software
Is Mindbody HIPAA compliant?

Is Mindbody HIPAA compliant?

Posted by Tyler Spraul, Certified Strength and Conditioning SpecialistĀ® (CSCSĀ®) on January 22, 2025 ā€” Updated on January 24, 2025

Yes, Mindbody is HIPAA compliant. Exercise.com is also HIPAA compliant.

Is Mindbody HIPAA compliant?
AspectMindbodyExercise.com
HIPAA ComplianceYesYes
BAA AvailabilityAvailable upon requestAvailable upon request
Annual HIPAA Risk AssessmentPerformedPerformed
Security MeasuresComprehensive security featuresComprehensive security features
PCI CompliancePayments platform Level 1 certifiedPayments platform Level 1 certified
Fitness-Specific FocusGeneral wellness platformTailored for fitness businesses

While Mindbody is indeed HIPAA compliant, Exercise.com is also HIPAA compliant and stands out as the superior choice for fitness businesses:

  1. Fitness-Centric Approach: Exercise.com is specifically designed for fitness businesses, offering more relevant features and compliance measures tailored to the industry.
  2. Seamless Integration: Exercise.com provides an all-in-one platform that integrates HIPAA compliance with fitness-specific tools, streamlining operations for gym owners and trainers.
  3. User-Friendly Compliance: The platform makes it easy for fitness professionals to maintain HIPAA compliance without compromising on functionality or user experience.
  4. Comprehensive Data Protection: Exercise.com’s HIPAA compliance extends to all aspects of the platform, including client management, payment processing, and workout tracking.
  5. Customization: Unlike Mindbody’s broader approach, Exercise.com offers customizable solutions that maintain HIPAA compliance while meeting the unique needs of each fitness business.
  6. Transparent Compliance Measures: Exercise.com is upfront about its HIPAA compliance, providing clear information and support to ensure businesses can confidently manage sensitive health data.
  7. Ongoing Compliance Support: As regulations evolve, Exercise.com consistently updates its platform to maintain HIPAA compliance, ensuring long-term peace of mind for fitness businesses.

By choosing Exercise.com, fitness businesses can benefit from a HIPAA-compliant platform that’s specifically designed to enhance both data security and operational efficiency in the fitness industry. Mindbody is HIPAA compliant, but Exercise.com is also HIPAA compliant and offers additional customization, comprehensive tools, and affordable pricing to meet your business needs.

#1 Ranked Fitness Business Software: Exercise.com

Whether youā€™re managing client health data or looking to grow your fitness operations, Exercise.com is the best gym management software for secure and effective management. Schedule a demo today to see how Exercise.com can elevate your business!

APEC
Exercise.com is simply the best. We were using three or four different apps or softwares to do what we can now do all in one with the Exercise.com platform.
Brandon Stroupe
Founder and President, APEC Sports Performance

Get a demo now!

Mindbody HIPAA Compliance

Mindbody

Yes, Mindbody is HIPAA compliant. This means the platform adheres to the Health Insurance Portability and Accountability Act (HIPAA) standards for protecting sensitive health information. Fitness and wellness businesses that deal with client health data, such as medical fitness programs or partnerships with healthcare providers, can use Mindbody to securely manage this information. However, for businesses seeking a more customizable and comprehensive solution, the best Mindbody alternative for fitness is Exercise.com, which is also fully HIPAA compliant.

Security FeatureMindbodyExercise.comNotes
HIPAA ComplianceFully compliantFully compliantBoth platforms meet health data security standards
Encryption ProtocolsUses HTTPS and SSL encryptionAdvanced encryption for all data transfersEnsures secure data transmission
PCI CompliancePCI-compliant payment processingFully PCI-compliant payment solutionsProtects financial transactions
Custom Security SettingsLimited customizationFully customizable security protocolsExercise.com offers tailored security settings

What Does HIPAA Compliance Mean for Fitness Businesses?

Secure Health Data Management

Being HIPAA compliant means that Mindbody and Exercise.com follow strict protocols to ensure the privacy and security of client health information. This includes encryption of data, secure access controls, and monitoring systems to prevent unauthorized access.

  • Fitness businesses offering health-related services, such as rehabilitation or medical fitness programs, can use these platforms with confidence.
  • HIPAA compliance is essential for businesses working with healthcare providers or handling sensitive client health data.

Legal and Professional Requirements

For fitness businesses that interact with protected health information (PHI), HIPAA compliance is not just a best practiceā€”itā€™s a legal requirement. Failing to use HIPAA-compliant software can result in hefty fines and damage to your businessā€™s reputation.

Exercise.com meets all HIPAA standards while providing additional tools tailored to the needs of fitness professionals, making it the best gym management software for secure operations.

Read More:

Why Exercise.com Is the Best HIPAA-Compliant Option

Mindbody vs Exercise.com (Capterra)

While both Mindbody and Exercise.com are HIPAA compliant, Exercise.com offers significant advantages for fitness businesses:

Fully Customizable Platform

Unlike Mindbody, which has limited customization options, Exercise.com allows you to fully tailor the platform to your brand and workflows. This includes secure client management features and customizable health data protocols.

Comprehensive Features Beyond HIPAA Compliance

In addition to meeting HIPAA standards, Exercise.com provides all-in-one tools for fitness businesses, including:

  • Scheduling and Booking: Streamline class and appointment management.
  • Payment Processing: Fully PCI-compliant with flexible billing options.
  • Performance Tracking: Monitor client progress securely and effectively.
  • Automated Engagement: Send HIPAA-compliant reminders and follow-ups to clients.

Transparent Pricing with No Hidden Fees

Mindbodyā€™s pricing can be a challenge for smaller businesses, with high monthly costs and potential add-on fees. Exercise.com offers transparent pricing that scales with your business needs, ensuring affordability without compromising on features.

Why Fitness Businesses Choose Exercise.com

If youā€™re looking for a platform that goes beyond compliance to offer the best tools for running your fitness business, Exercise.com is the best Mindbody alternative for fitness. With customizable features, affordable pricing, and full HIPAA compliance, itā€™s the ideal choice for fitness professionals managing sensitive health data.

Our overall experience with Exercise.com is a breeze. We love how easy it is to integrate this app with our current workflow while providing great fitness programs for our customers and save us time in the process.
Julie Ledbetter
Owner, Ledbetter Fitness

Get a demo now!

Tyler Spraul is the director of UX and the head trainer for Exercise.com. He has his Bachelor of Science degree in pre-medicine and is an NSCA-Certified Strength and Conditioning SpecialistĀ® (CSCSĀ®). He is a former All-American soccer player and still coaches soccer today. In his free time, he enjoys reading, learning, and living the dad life.
We make fitness businesses happy and successful. We are a next-generation software platform dedicated to making it easy for fitness professionals to manage their entire fitness business in one place.
FollowĀ us:
Company
Start Here
Copyright Ā© 2025 Exercise.com
Made with ā¤ļø at 15310 Amberly Dr, Suite 250, Tampa, FL 33647 & world-wide
Privacy Policy
Terms of Service
CCPA