Is Mindbody worth it?

Posted by Tyler Spraul, Certified Strength and Conditioning SpecialistĀ® (CSCSĀ®) on January 22, 2025 ā€” Updated on January 22, 2025

Whether Mindbody is worth it depends on your business needs, budget, and priorities. See why Exercise.com is the better value.

Is Mindbody worth it?

Mindbody is a popular platform for fitness and wellness businesses, offering tools for scheduling, payment processing, and client management. However, its high costs, limited customization, and complex interface can make it less appealing for some businesses. For those seeking a more flexible and affordable solution, Exercise.com is one of the best Mindbody alternatives for fitness and may be a better fit.

AspectMindbodyExercise.comNotes
Pricing$129ā€“$599+ per month, with extra feesAffordable, scalable plansMindbodyā€™s pricing is higher for small businesses
CustomizationLimited branding and workflow optionsFully customizableExercise.com adapts to your specific needs
Ease of UseComplex interfaceUser-friendly and intuitiveMindbody has a steeper learning curve
FeaturesBroad but focused on boutique studiosComprehensive for gyms, yoga, personal trainingExercise.com supports a wider range of industries
ScalabilityLimited for multi-location businessesHighly scalableIdeal for growing businesses

While Mindbody offers useful features, its high costs, limited customization, and complex interface may not make it the best choice for every fitness business. For those seeking a more affordable and comprehensive solution, the best Mindbody alternative for fitness is a better fit.

#1 Ranked Fitness Business Software: Exercise.com

Schedule a demo with Exercise.com today and see how it can elevate your fitness business!

APEC
Exercise.com is simply the best. We were using three or four different apps or softwares to do what we can now do all in one with the Exercise.com platform.
Brandon Stroupe
Founder and President, APEC Sports Performance

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Pros of Mindbody

Mindbody

Comprehensive Tools for Wellness Businesses

Mindbody offers a variety of features designed for fitness and wellness businesses, including scheduling, payment processing, and marketing tools. These features are particularly useful for boutique fitness studios, yoga studios, and spas.

  • Online class scheduling and bookings.
  • Payment processing for memberships and services.
  • Basic email and SMS marketing tools.

Strong Industry Presence

Mindbody is a well-established brand in the fitness and wellness space, making it a recognizable option for businesses looking to streamline their operations.

Cons of Mindbody

High Costs

Mindbodyā€™s pricing structure can be a significant disadvantage for smaller businesses or those just starting out. Plans start at $129 per month and can exceed $599, with additional fees for premium features and integrations.

  • Transaction fees range from 2.75% to 3.5%, which can add up for businesses with high transaction volumes.
  • Add-on features often come with extra costs, increasing the overall expense.

For a more affordable option, the best gym management software offers transparent pricing with no hidden fees.

Limited Customization

While Mindbody provides useful tools, its customization options are limited. This makes it difficult for businesses to create a platform that aligns with their brand identity and unique workflows.

  • Minimal branding options for mobile apps and client-facing tools.
  • Limited ability to tailor workflows or features to specific business needs.

In contrast, the best yoga studio software and best martial arts software offer fully customizable solutions.

Complex Interface

Many users find Mindbodyā€™s interface to be complex and challenging to navigate, which can result in inefficiencies and a steeper learning curve for staff.

  • Cluttered interface that makes it hard to locate key features.
  • Requires significant training for new staff members to use effectively.

The best personal training software provides a simpler, more intuitive interface designed to improve efficiency.

Read More:

Why Exercise.com Is the Better Alternative

Mindbody vs Exercise.com (Capterra)

For fitness businesses that need a more flexible, affordable, and user-friendly platform, Exercise.com is the best Mindbody alternative for fitness. Hereā€™s why:

  • Customizable Features: Fully tailor the platform to match your businessā€™s brand and workflows.
  • Scalable Pricing: Affordable plans that grow with your business.
  • Comprehensive Tools: From workout creation to performance tracking, Exercise.com offers everything you need to manage and grow your business.
  • User-Friendly Design: Simplifies operations for staff and clients alike.

Mindbody is a popular software solution for fitness and wellness businesses, but its value proposition is debatable. Here’s a table summarizing the key aspects of Mindbody:

AspectAssessment
FeaturesComprehensive suite for scheduling, billing, and client management
User InterfaceComplex and non-intuitive, with a steep learning curve
CostExpensive, especially for small businesses or startups
Customer SupportInconsistent, with reports of slow response times
CustomizationLimited options, may not meet specific business needs
ReliabilityOccasional bugs and glitches reported

While Mindbody offers a wide range of features, its drawbacks make Exercise.com a superior choice for fitness businesses:

  1. User-Friendly Interface: Exercise.com provides an intuitive platform, reducing the learning curve and improving efficiency.
  2. Cost-Effective: With transparent pricing and no hidden fees, Exercise.com offers better value for businesses of all sizes.
  3. Customization: Exercise.com allows for extensive customization, including branded mobile apps, to meet unique business needs.
  4. Fitness-Specific Features: Unlike Mindbody’s generic approach, Exercise.com is tailored specifically for fitness businesses, offering advanced workout creation and performance tracking tools.
  5. Reliable Customer Support: Exercise.com is known for its responsive and effective customer service.
  6. Scalability: The platform grows with your business, providing unmatched flexibility to support various business models.
  7. Online Training Capabilities: Exercise.com excels in online personal training features, which Mindbody lacks.

By choosing Exercise.com, fitness professionals can avoid the complexities and limitations of Mindbody while benefiting from a more comprehensive, user-friendly platform designed to enhance both client satisfaction and business efficiency.

Our overall experience with Exercise.com is a breeze. We love how easy it is to integrate this app with our current workflow while providing great fitness programs for our customers and save us time in the process.
Julie Ledbetter
Owner, Ledbetter Fitness

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Tyler Spraul is the director of UX and the head trainer for Exercise.com. He has his Bachelor of Science degree in pre-medicine and is an NSCA-Certified Strength and Conditioning SpecialistĀ® (CSCSĀ®). He is a former All-American soccer player and still coaches soccer today. In his free time, he enjoys reading, learning, and living the dad life.
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