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What is the difference between Mindbody and ClassPass?

What is the difference between Mindbody and ClassPass?

Posted by Tyler Spraul, Certified Strength and Conditioning SpecialistĀ® (CSCSĀ®) on January 24, 2025 ā€” Updated on January 25, 2025

The difference between Mindbody and ClassPass is that Mindbody provides management software for fitness businesses, whereas ClassPass offers a membership service for accessing diverse fitness classes.

What is the difference between Mindbody and ClassPass?

Mindbody and ClassPass serve different purposes in the fitness and wellness industry, though Mindbody acquired ClassPass in 2021. Mindbody is a business management software designed to help fitness studios, gyms, and wellness centers manage their operations, including scheduling, payment processing, and client management. ClassPass, on the other hand, is a subscription-based platform that allows consumers to book fitness classes, gym sessions, and wellness services across various studios and gyms.

FeatureMindbodyClassPassNotes
Primary PurposeBusiness management softwareConsumer-facing fitness and wellness platformMindbody serves businesses; ClassPass serves consumers
Target AudienceFitness and wellness businessesIndividuals seeking diverse fitness experiencesMindbody supports business owners, not individual users
Subscription ModelMonthly subscription for businessesMonthly subscription for consumersClassPass focuses on customer access to classes
Scheduling and BookingBusinesses manage their schedules and bookingsUsers book classes through the appBoth platforms facilitate class scheduling
Revenue GenerationBusinesses pay for the softwareRevenue shared between ClassPass and participating studiosClassPass operates as a middleman

(Learn More: Mindbody vs ClassPass)

While Mindbody focuses on business management and ClassPass targets consumer access, Exercise.com provides the best of both worlds for fitness business owners. With fully customizable tools and transparent pricing, as well as a ClassPass integration, itā€™s the best gym management software for managing and growing your business.

#1 Ranked Fitness Business Software: Exercise.com

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Exercise.com is simply the best. We were using three or four different apps or softwares to do what we can now do all in one with the Exercise.com platform.
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Founder and President, APEC Sports Performance

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Mindbody: A Tool for Business Owners

Mindbody

Mindbody is a business-to-business (B2B) software solution designed to help fitness and wellness businesses operate more efficiently. Its features include:

  • Scheduling: Manage class schedules, private appointments, and staff availability.
  • Payment Processing: Accept payments for memberships, classes, and retail items.
  • Client Management: Track attendance, purchases, and client engagement.
  • Marketing Tools: Send automated reminders, promotions, and newsletters.

Mindbody is ideal for businesses that want to centralize their operations. However, its pricing and limited customization can be challenging for smaller businesses. For a more flexible alternative, the best gym management software provides comprehensive tools with greater affordability.

Read More:

ClassPass: A Platform for Consumers

ClassPass

ClassPass is a business-to-consumer (B2C) platform that connects fitness enthusiasts with a variety of classes and services. Users pay a monthly subscription fee to access classes at participating fitness studios, gyms, and wellness centers.

  • Subscription Options: Plans vary by location and the number of credits users want per month.
  • Flexibility: Users can mix and match classes across different studios.
  • Consumer Experience: Focused on providing variety and convenience to end users.

ClassPass benefits consumers by offering access to multiple fitness locations. However, it can be less advantageous for businesses due to lower revenue splits and reliance on ClassPass for customer acquisition.

Is ClassPass the same as Mindbody?

ClassPass and Mindbody are not the same, but they are now part of the same company. Here are the key differences:

Purpose:

  • Mindbody: A business management software for wellness businesses, offering tools for scheduling, payment processing, and marketing.
  • ClassPass: A consumer-facing membership platform that provides access to a network of fitness studios and classes.

Target audience:

  • Mindbody: Primarily serves wellness businesses (gyms, studios, spas, salons).
  • ClassPass: Caters to fitness enthusiasts seeking variety in their workout routines.

Core offerings:

  • Mindbody: All-in-one business management tools, booking systems, and performance tracking.
  • ClassPass: Flexible booking options for various fitness classes and wellness services.

While separate, the two platforms became interconnected when Mindbody acquired ClassPass in October 2021. This acquisition aimed to create a comprehensive ecosystem for the wellness industry, benefiting both businesses and consumers. Mindbody-affiliated businesses can potentially reach a wider audience through ClassPass, while maintaining their existing management tools.

Despite the acquisition, the ClassPass app and website continue to operate independently. However, the integration allows for seamless management of reservations between the two platforms, eliminating the risk of double booking.

Key Differences Between Mindbody and ClassPass

Business Model

Mindbody operates as a subscription-based software for businesses, whereas ClassPass is a consumer-focused platform. Mindbody helps businesses manage their operations, while ClassPass brings in customers by offering them access to multiple fitness options.

Revenue Generation

Mindbody generates revenue by charging businesses a monthly subscription fee and transaction fees. ClassPass, on the other hand, earns money by taking a percentage of the fees paid by its subscribers, with the remaining revenue shared with partner studios.

Target Audience

Mindbody is designed for business owners and staff, offering tools to streamline operations and improve client management. ClassPass caters to consumers looking for variety in their fitness routines.

Read More:

Why Exercise.com Is the Best Option for Business Owners

Mindbody vs Exercise.com (Capterra)

If youā€™re a fitness business owner looking for tools to grow your business, Exercise.com is the best Mindbody alternative for fitness. Unlike ClassPass, which primarily serves consumers, and Mindbody, which can be costly and limited in customization, Exercise.com offers:

  • All-in-One Platform: Manage scheduling, payments, client engagement, and performance tracking in one place.
  • Customizable Solutions: Tailor the platform to fit your unique business needs.
  • Transparent Pricing: No hidden fees or complicated pricing models.
  • Comprehensive Features: Ideal for gyms, yoga studios, martial arts schools, and personal training businesses.
Our overall experience with Exercise.com is a breeze. We love how easy it is to integrate this app with our current workflow while providing great fitness programs for our customers and save us time in the process.
Julie Ledbetter
Owner, Ledbetter Fitness

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Tyler Spraul is the director of UX and the head trainer for Exercise.com. He has his Bachelor of Science degree in pre-medicine and is an NSCA-Certified Strength and Conditioning SpecialistĀ® (CSCSĀ®). He is a former All-American soccer player and still coaches soccer today. In his free time, he enjoys reading, learning, and living the dad life.
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