What percentage does Mindbody take?

Mindbody charges a processing fee for transactions, typically ranging between 2.75% and 3.5%+ per transaction, and sometimes a Mindbody marketing fee of up to 20%.

So, if your are wondering what percent does Mindbody take then the answer is that it varies depending upon the type of transaction. These fees apply to credit card and ACH payments processed through the Mindbody platform, in addition to any monthly subscription costs, and then an additional Mindbody marketing fee of up to 20% can be charged. For fitness businesses processing a high volume of transactions, these fees can add up significantly over time.

Mindbody’s transaction fees and additional costs can significantly impact your bottom line (and if you check out the guide to Mindbody pricing, you can see that there are a LOT of additional Mindbody fees lurking). For a more cost-effective solution, consider the best Mindbody alternative for fitness.

With transparent pricing and comprehensive tools, Exercise.com is the ideal platform for managing and growing your fitness business. Schedule a demo today to see how the best gym credit card processing software and the best gym POS software from Exercise.com can save you money while enhancing your operations.

Exercise.com is simply the best. We were using three or four different apps or softwares to do what we can now do all in one with the Exercise.com platform.

Brandon Stroupe

Founder and President, APEC Sports Performance

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Understanding Mindbody’s Transaction Fees

Mindbody’s transaction fees depend on factors such as the payment method (credit card or ACH) and the pricing tier your business is subscribed to. These fees are charged on top of monthly subscription costs, which range from $129 for basic plans to $599+ for advanced plans.

• Credit Card Fees: Typically 2.75%–3.5%+ per transaction.
• ACH Fees: A flat fee may apply, but it is often less than credit card fees.
• Additional Costs: Some businesses report setup or integration fees for premium features or add-ons.

For fitness professionals seeking to minimize transaction fees, the best Mindbody alternative for fitness offers customizable payment options with transparent pricing.

Mindbody Marketing Fees

Mindbody takes various percentages as commissions, depending on the type of transaction and service. The Mindbody marketing fees apply to each sale made through the Mindbody app using marketing tools. This fee is charged to the subscription and appears on the subscription invoice. Here’s a chart summarizing the key percentages:

While Mindbody offers a widely-used platform, Exercise.com stands out as the superior choice for fitness businesses for several reasons:

1. Custom-branded solution: Exercise.com provides fully customizable apps and websites, allowing businesses to maintain their unique brand identity.
2. All-in-one platform: Unlike Mindbody, which requires integrations for certain features, Exercise.com offers a comprehensive suite of tools within a single platform.
3. Fitness-specific features: Exercise.com is tailored specifically for fitness businesses, offering advanced workout creation, performance tracking, and online training capabilities.
4. Scalability: The platform grows with your business, providing unmatched customization to support various business models.
5. No hidden fees: Exercise.com’s pricing structure is transparent, without the complex commission system that Mindbody employs.
6. Superior workout creator: Unlike Mindbody’s limited options, Exercise.com offers robust 1-on-1 and group workout creation tools.
7. Enhanced client engagement: With features like progress tracking and in-app messaging, Exercise.com facilitates better client retention and satisfaction.

By choosing Exercise.com, fitness professionals can avoid the high commissions and limitations of Mindbody while benefiting from a more comprehensive, customizable platform designed to enhance both client satisfaction and business efficiency.

Read More:

• Best Mindbody Alternative
• Best Mindbody Alternatives for Fitness
• How to Use Mindbody
• Mindbody Pricing
• How to Cancel Mindbody

How Mindbody Fees May Impact Your Business

Financial Strain on Small Businesses

For smaller gyms or boutique studios, transaction fees can significantly reduce profitability, especially for businesses with high transaction volumes. A business processing $20,000 in credit card payments monthly could pay $550–$700 in Mindbody fees alone.

Hidden Costs and Add-Ons

Mindbody’s platform often requires additional fees for integrations or advanced features, which may not be included in the base subscription. These extra costs can be a challenge for businesses on a budget.

Importance of Transparent Pricing

Understanding your total Mindbody costs is crucial for financial planning. The best gym management software provides transparent pricing and scalable plans to ensure businesses only pay for what they need.

Why Exercise.com Is the Best Alternative to Mindbody

For fitness businesses concerned about high transaction fees and hidden costs, Exercise.com offers an affordable, scalable, and transparent solution. Here’s why it’s the best choice:

• Customizable Payment Options: Tailor your payment processing to fit your needs, ensuring cost efficiency.
• Transparent Pricing: No hidden fees or surprise charges—just straightforward plans.
• Comprehensive Features: Includes tools for payment processing, scheduling, client management, and more without requiring costly add-ons.
• All-in-One Platform: Manage your entire business in one place, saving time and money.

“Our experience working with Exercise.com to develop a custom leaderboard for the Gold’s Gym Fitness Competition was excellent. The software allowed us to efficiently register participants across 150+ locations nationwide, gathering valuable insights on participation. The real-time score updates encouraged healthy competition and boosted engagement, fostering a strong sense of community. The Exercise team was flexible and efficient, ensuring that the software incorporated all the necessary features to make our competition a success.”

Gold’s Gym

Gold’s Gym HQ

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