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What percentage of Planet Fitness members go to the gym?

What percentage of Planet Fitness members go to the gym?

Posted by Tyler Spraul, Certified Strength and Conditioning SpecialistĀ® (CSCSĀ®) on January 17, 2025 ā€” Updated on January 17, 2025

Around 20% to 25% of Planet Fitness members consistently use their memberships, reflecting industry-wide trends where a significant percentage of gym memberships go unused.

What percentage of Planet Fitness members go to the gym?

The Planet Fitness business model is designed to attract a wide range of customers, including both frequent gym-goers and those new to fitness. However, studies and gym membership statistics indicate that only a small percentage of gym members actively use their memberships. On average, it’s estimated that around 20% to 25% of Planet Fitness members consistently attend the gym. The rest either use their membership infrequently or not at all. Here’s a table with key Planet Fitness statistics:

StatisticValueYear
Total Members19.6 millionQ1 2024
Membership Growth1.7 million2023
Total Locations2,599Q1 2024
System-wide Same Store Sales Increase6.2%Q1 2024
Percentage of Americans (15+) who are members6%2023
Franchised Locations~90%2023
New Stores Opened1652023
Corporate-owned Locations182023
Countries with Planet Fitness presence7 (US, Canada, Panama, Mexico, Australia, Puerto Rico, District of Columbia)2023

It’s important to note that specific data on how often members use their membership or the average number of members per location is not provided, except for estimates. However, some insights can be inferred:

  1. Planet Fitness operates on a high-volume, low-price (HVLP) model, with a basic Planet Fitness membership costing just $10 per month.
  2. The company’s business model benefits from members who don’t regularly use their memberships, as they continue to collect dues regardless of attendance.
  3. Planet Fitness has shown consistent growth, with membership increasing by 1.7 million in 2023 and reaching 19.6 million by Q1 2024.
  4. The company’s “Judgement Free Zone” approach and focus on providing a non-intimidating environment have contributed to its popularity, especially among younger generations.
  5. Planet Fitness is implementing a “New Growth Model” to reduce capital requirements for opening and operating locations, which may lead to more efficient operations and potentially higher member-to-location ratios.
Planet Fitness
Source: Planet Fitness Media Kit

While specific data on Planet Fitness membership usage patterns is not available, these Planet Fitness statistics demonstrate Planet Fitness’s strong market position and continued growth in the fitness industry. This low usage rate aligns with the percentage of gym memberships that go unused industry-wide, which hovers around 50% to 60%. For Planet Fitness, this model works well due to its affordable pricing structure and large membership base, allowing it to profit even with low attendance rates.

Even if they may have a different gym business model, gym owners can learn a lot from Planet Fitness marketing.

Planet Fitness Bring a Friend Promotion

Things like gym referral marketing are just one of many gym marketing ideas that Planet Fitness has down to a science.

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How the Planet Fitness Business Model Encourages Low Usage

Planet Fitness

Understanding how the Planet Fitness business model thrives despite low attendance rates can provide valuable insights for other gym owners. Below are key aspects of their strategy that encourage low usage while maintaining high profitability.

Affordable Membership Fees

Planet Fitness attracts members with its low-cost pricing structure. The Planet Fitness membership cost Black Card is approximately $24.99 per month, while the standard membership is as low as $10 per month. These prices make it easy for members to retain their memberships, even if they rarely visit.

  • Planet Fitness annual fee and monthly fee are designed to minimize cancellations.
  • Low prices mean members donā€™t feel the financial strain of not attending.
  • The Planet Fitness price increase over the years has remained modest, ensuring continued affordability.

Judgement-Free Zone

The ā€œJudgement-Free Zoneā€ is a core element of the Planet Fitness brand. This concept appeals to casual exercisers who may feel intimidated by traditional gyms. By creating an inviting and non-intimidating environment, Planet Fitness attracts first-time gym-goers who may be less likely to attend regularly.

This marketing approach ensures a steady influx of new members who are drawn to the low-pressure atmosphere, even if they don’t consistently utilize their membership.

High Member-to-Equipment Ratio

Planet Fitness gyms are designed to accommodate a large number of members. By relying on the fact that many members wonā€™t attend frequently, they maintain high membership numbers without overcrowding.

This strategy minimizes wear and tear on equipment while maximizing profitability per square foot, a model that works well for their business structure.

Why So Many Gym Memberships Go Unused

The percentage of gym memberships that go unused is a common issue across the fitness industry. This phenomenon reflects a combination of human behavior and gym business strategies.

Several factors contribute to this trend:

  • Overcommitment: Members join with good intentions but struggle to maintain a consistent routine.
  • Lack of Motivation: Without accountability, many members lose interest over time.
  • Low Cost: Affordable gyms like Planet Fitness make it easy for members to keep paying even if they donā€™t attend.
  • Seasonal Trends: Gym membership statistics by month show spikes in sign-ups during January but sharp declines in attendance by March.

These trends highlight the importance of gyms engaging with members to encourage consistent attendance and usage.

Global Gym Membership and Attendance Trends

Understanding global gym attendance trends provides additional context for how fitness businesses operate worldwide. Attendance rates vary significantly across different markets, reflecting cultural attitudes and economic factors.

What Percentage of the Population Go to the Gym in the World?

Globally, about 20% of the population holds a gym membership, but attendance rates vary significantly. In some regions, like North America, attendance is higher due to fitness culture and accessible gym options. However, worldwide attendance often follows the same pattern as Planet Fitness, with many memberships going unused.

This highlights the universal challenge of turning memberships into consistent gym usage and underscores the need for innovative engagement strategies.

How Gym Management Software Can Help

For gyms looking to improve attendance and engagement, the best gym management software is a critical tool. Platforms like Exercise.com help gyms streamline operations and enhance member experiences.

Benefits of Gym Management Software

  • Track member attendance and usage trends.
  • Send automated reminders and follow-ups to re-engage inactive members.
  • Offer online fitness content to complement in-gym activities.
  • Provide robust analytics to understand gym membership statistics and drive better engagement.

Exercise.com enables gyms to break away from the low-attendance model and create a culture of consistent fitness participation.

Why Planet Fitness Thrives Despite Low Attendance

The Planet Fitness business model succeeds because itā€™s built around attracting a large number of low-cost memberships, knowing many will go unused. For Planet Fitness:

  • A low usage rate minimizes wear and tear on equipment.
  • Affordable fees and flexible terms encourage member retention.
  • Marketing to first-time gym-goers expands its customer base.

This strategy works well for Planet Fitness but highlights an industry-wide challenge: how to balance affordability with active member engagement.

Takeaways for Gym Owners

While the Planet Fitness business model capitalizes on low attendance, other gyms can differentiate themselves by focusing on engagement and value. Using tools like Exercise.com, gyms can boost attendance, retain members, and provide a superior experience. Whether analyzing gym membership statistics by month or addressing the percentage of gym memberships that go unused, Exercise.com equips gym owners with the insights and tools needed to succeed.

Planet Fitness also does an excellent job of implementing gym win-back campaigns (should their members actually cancel).

Planet Fitness Gym Win-Back Campaign Social Media Post Example

If youā€™re ready to improve your gymā€™s engagement and operations, schedule a demo with Exercise.com today and see how the best gym management software can transform your business.

Our overall experience with Exercise.com is a breeze. We love how easy it is to integrate this app with our current workflow while providing great fitness programs for our customers and save us time in the process.
Julie Ledbetter
Owner, Ledbetter Fitness

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How many people actually use Planet Fitness membership?

Itā€™s estimated that about 50-60% of Planet Fitness members actively use their memberships. This aligns with industry trends where a significant portion of gym memberships go underutilized, contributing to the profitability of high-volume, low-cost gyms like Planet Fitness.

What percentage of people actually go to the gym?

Approximately 18% of Americans are gym members, but only about 50% of these members attend the gym regularly. This means a large percentage of memberships remain underutilized, highlighting the importance of member retention strategies.

How does the Planet Fitness business model work?

The Planet Fitness business model is based on a high-volume, low-cost membership strategy, offering affordable memberships with a focus on casual gym-goers. They maximize profitability by limiting overhead, appealing to non-traditional gym users, and relying on a large base of infrequent attendees.

Read More: How does the Planet Fitness business model work?

What percent of Gen Z goes to the gym?

An estimated 30-40% of Gen Z actively participates in fitness activities, with many favoring gym memberships and boutique fitness studios. Their fitness habits often include group classes and hybrid fitness options that incorporate technology.

What percentage of gym memberships go completely unused?

Between 60% and 70% of gym memberships go unused, a statistic that highlights the challenge of member engagement and retention in the fitness industry.

Read More: What percentage of gym memberships go unused?

What percentage of gym goers quit?

Approximately 50% of new gym members quit within the first six months, often due to a lack of motivation, unclear fitness goals, or poor onboarding experiences.

How many people with gym memberships actually go to the gym?

About 20-30% of gym members use their memberships regularly, with active attendance varying by gym type and membership demographics.

Read More: What percentage of gym memberships go unused?

How many customers does the average Planet Fitness have?

The average Planet Fitness location serves 6,000 to 10,000 members, emphasizing its high-volume, low-cost business model designed to attract casual gym-goers.

How many guests are at Planet Fitness a day?

Daily guest visits at Planet Fitness vary but typically range from 500 to 1,000, depending on the location, size, and peak hours.

How much does the average Planet Fitness owner make?

Planet Fitness franchise owners earn an average annual profit of $50,000 to $100,000 per location, with some earning more in high-traffic areas. Profitability depends on membership volume, overhead costs, and operational efficiency.

Read More: How much does the average Planet Fitness owner make?

What is the best software for running a gym?

The best software for running a gym is Exercise.com, offering an all-in-one solution for scheduling, payment processing, membership management, and fitness programming. Its customizable features make it ideal for gyms of all sizes, enabling streamlined operations and improved member engagement.

Jimmy Myers Relentless Sports Performance
If you want to offer an elite service for the end user you need to get with the times and use elite level software that is intuitive, visually appealing, and effective. That is exactly what Exercise.com delivers to its clients.
Jimmy Myers
Owner/Trainer, Relentless Sports Performance

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Tyler Spraul is the director of UX and the head trainer for Exercise.com. He has his Bachelor of Science degree in pre-medicine and is an NSCA-Certified Strength and Conditioning SpecialistĀ® (CSCSĀ®). He is a former All-American soccer player and still coaches soccer today. In his free time, he enjoys reading, learning, and living the dad life.
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