Within our Workout Software, you have the ability to upload a thumbnail for your video resource. In this guide, you will learn how to upload a thumbnail for video resources. 1. Account Navigate to the “Account” section. 2. Videos Access the “Videos” tab from the expanded menu. 3. Create New Video Click the “Create New […]

Within our Workout Software, you have the ability to customize the color for completed but no package used sessions. Learn how to customize the color for completed but no package used sessions. 1. Schedule Navigate to the “Schedule” section. 2. Services Access the “Services” tab from the expanded menu. 3. Edit Service Click on the […]

Within our Workout Software, you have the ability to easily copy a workout in the workout creator. Introducing the new workout duplication feature, this tool streamlines scheduling by allowing you to easily copy workouts. 1. Plans Navigate to the Plans section to access workout plans. 2. Select Workout Plan Select a workout plan to view. […]

When filming exercise videos for Exercise.com apps with Guided Logger, your exercise videos will be displayed in both square (1:1) and portrait (9:16) formats. The goal is to capture high-quality footage that can be adapted for both orientations without needing to film twice. Here are best practice strategies to achieve this: 1. Film in a […]

With the Exercise.com Guided Logger, your workouts are delivered in a video-focused format that takes your clients through the entire workout, including auto-advancing to the next screen if your exercises are done for time. Here’s an overview of how the Guided Logger works: 1. Start with Workout Instructions. Your workout instructions will be the first […]

To set up your basic information in onboarding within your fitness business management software platform, follow the instructions below. This guide will walk you through how to set up your basic information in onboarding. 1. Basic Information On the onboarding page, click the Basic Information tab. 2. Edit Click edit to modify your basic information. […]

To view Tax Remittance Report for Stripe Tax within your fitness business management software platform, follow the instructions below. This guide will walk you through the steps to view the Tax Remittance Report for Stripe Tax. 1. Account Navigate to the “Account” section. 2. Reports Select the “Reports” tab from the expanded menu. 3. Revenue […]

To implement initial fee options for packages within your fitness business management software platform, follow the instructions below. This guide will walk you through implementing an initial fee option for packages. 1. Schedule Navigate to the “Schedule” section. 2. Packages Access the Packages tab. 3. Create a Package Create a new package. 4. Payment Settings […]

Within our Workout Software, you have the ability to customize your color branding in onboarding. Learn how to configure your color branding during the onboarding process. 1. Onboarding Progress Navigate to the Onboarding Progress tab. 2. Colors Access the “Colors” tab from the menu. 3. Select Primary Select your preferred primary color. 4. View Color […]

Within our Workout Software, you have the ability to set Stripe Tax Codes for plans, packages, groups and products. This guide will walk you through configuring tax codes for plans, packages, groups and products. 1. Plans Let’s begin with the Plans. To incorporate taxes into a Workout Plan, head over to the Plans section. 2. […]

To generate the last visit and next visit report within your fitness business management software platform, follow the instructions below. This guide will walk you through generating the Last Visit and Next Visit report. 1. Account Navigate to the “Account” section. 2. Reports Access the “Reports” tab. 3. Last Visit / Next Visit Report Search […]

Within our Workout Software, you have the ability to filter converted failed payments in your Failed Payments report. This guide will walk you through the process of filtering converted failed payments. 1. Account Access the “Account” section. 2. Reports Navigate to the “Reports” tab. 3. Search Enter “failed” in the search field. 4. Failed Payments […]

To Edit the order of public packages for sale within your fitness business management software platform, follow the instructions below. Introducing our new package ordering feature. 1. Introduction This functionality allows you to easily rearrange the order of your public packages, ensuring that your most valuable offerings are prioritized and easily accessible to potential clients. […]

To check the status of failed payment retries within your fitness business management software platform, follow the instructions below. Learn how to check the status of failed payment retries in the client Events log. 1. Account Navigate to the “Account” section. 2. Customize Platform Go to “Customize Platform”. 3. Subscription Invoice Retry Behavior Under the […]

Within our Workout Software, you have the option to add a subject line in the new messaging view. This guide will walk you through how to add a subject line in the new messaging view. 1. Messages Go to the “Messages” tab. 2. Create New Message Click the “Create New Message” icon. 3. Add Recipients […]

To enable dense ranking for leaderboards within your fitness business management software platform, follow the instructions below. Introducing the dense ranking feature for your Exercise Leaderboard! 1. Standard Ranking To compare, this is the Standard Ranking or Competition Ranking, which assigns the same rank to entries with equal values but skips the next rank(s) accordingly. […]

Within our Workout Software, you have the ability to view the number of attempts on the failed payments report. Introducing the new feature where users can view the number of failed attempts when purchasing or subscribing. 1. Trainer Account Logged in as the trainer, navigate to the “Account” section. 2. Reports Access the “Reports” tab. […]

To enable trainers to respond as themselves in the new messages view within your fitness business management software platform, follow the instructions below. Introducing our new feature that allows trainers to respond in messages as themselves. This feature is only applicable in the new messages view. 1. Trainer Account Logged in as the head trainer, […]

To customize the client main navigation menu in your fitness business management software platform, follow the instructions below. Customize your client’s main navigation menu with these steps. 1. Edit Navigation Click Edit Navigation button at the bottom side menu. 2. View Tabs Click the arrow button to view the other tabs. 3. Main Nav Select […]

To generate and view reports on your fitness business management software platform, follow the instructions below. Introducing additional features that enhance the experience of viewing and generating reports. 1. Account Navigate to the “Account” section. 2. Reports Access the Reports. 3. Fill in the Search field On the Reports page, search for the report you […]