Posted by on September 10, 2020 — Updated on May 27, 2025
If you want to add some follow-up questions to your assessments that will display or stay hidden based on your clients’ answers, you can use conditional questions!
Go to Assessments to set up and add conditional questions to an assessment.
In the Assessments tab, select an existing assessment or create a new one, then click “Edit” in the Actions column.
When you’re editing an assessment, click the “Fields” tab to modify the “Show/Hide Conditional Options.”
To add a conditional question and control its visibility, click “Show/Hide Conditional Options.”
Add the field and the answers that will trigger a conditional follow-up.
Enter the “correct” answer that will trigger the conditional question to appear.
When adding another field with a conditional question, please note: Only the question immediately following the conditional field will be shown or hidden based on the answer provided. All subsequent fields will appear as regular assessment fields.
Then click “Save Assessment” to apply the changes.
Now that you can add conditional questions to an assessment, you can better engage your clients.