Support Automations
Add/Remove Tag Automation Based on Last visit Closed

Add/Remove Tag Automation Based on Last visit Closed

Posted by Support Team on June 27, 2024 — Updated on June 27, 2024

This guide will walk you through creating an automation for adding and removing a client tag based on when they have last closed out a visit.

1. Navigate to Automations

Go to the “Automations” tab.

Navigate to Automations

2. Create New Automation

Click on “Create New Automation” and select Add or Remove Tag from the drop down list.

Create New Automation

3. Edit the Automation

Click the edit icon.

Edit the Automation

4. Select the Trigger

Select “Has not closed out a visit in” from the drop down.

Select the Trigger

5. Select the Time Frame

Select between days, weeks or months for the time frame.

Select the Time Frame

6. Enter Duration

Enter a value for the duration.

Enter Duration

7. Finish Editing

Click on “done editing”.

Finish Editing

8. Customize Setting

Edit the settings for “What”.

Customize Setting

9. Select Add or Remove Tags

Select Add or Remove Tag from the drop down.

Select Add or Remove Tags

10. Select Tag

Select the tag to add or remove once the automation has been triggered.

Select Tag

11. Finish Editing

Confirm that editing is finished.

Finish Editing

12. Save the Automation

Save the changes made.

Save the Automation

In this guide, you learned how to create an automation to add or remove client tags based on when they last closed out a visit.

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