How do I backdate a client’s subscription?
Posted by
Support Team
on
September 10, 2020
— Updated on
September 10, 2020
Here’s how to backdate a client’s subscription, starting from the “Clients” tab of your Dashboard. Step-by-step instructions are below:
Step-by-Step Guide:
Step 1: Hover over the gear icon next to the client and select “Packages” from the fly out menu.
Step 2: Click on the “Add Package” button.
Step 3: Select a package from the drop-down list.
Step 4: Click on the “+ Backdate” button to select a date.
Step 5: Click on the “Select Payment” button to continue.
Step 6: Select the payment method and click on the “Show Purchase Summary” button.
Step 7: Click on the “Confirm and Charge” button.
Now you can backdate a client’s subscription!