SupportPlatform CustomizationHow Do I Set Up a “Congratulations” Email When a Client Logs Their First Workout

How Do I Set Up a “Congratulations” Email When a Client Logs Their First Workout

Support Team

Posted by Support Team on September 10, 2020 — Updated on September 19, 2025

Using your gym management software,  set up a “Congratulations” email when a client logs their first workout, by starting from the “Account” tab of your Dashboard, and following the steps below.

1. Customize Platform

In Account tab, click “Customize Platform” to open the platform customization settings.

Customize Platform

2. Enable First Workout Email

Check the box to enable “First Workout Email,” then save your changes.

Enable First Workout Email

You have successfully enabled the congratulations email to be sent when a client logs their first workout. To verify, check that the setting is set to “true” in the customization platform. Next, you can customize the email content or set up additional client notifications.


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