How to Remove Access to Purchased Plan
To remove access to purchased plans within your fitness business management software platform, follow the instructions below.
This guide provides instructions on removing access for a purchased plan.
1. View Plan Details
On the client account, the user can purchase any plans for sale.
2. Purchase Plan
Click “Purchase Plan”.
3. Pay Now
Select “Pay Now” to make the payment.
4. Continue to Purchase
Select “Continue to Purchase” to proceed with the transaction.
5. Access My Stuff
Go to “My Stuff” and notice the client has access to the purchased plan.
6. Workouts
From the Trainer’s Account: On the clients tab, hover over the gear icon next to the client that has purchased a plan and select “Workouts” from the fly out menu.
7. Delete Plan
Click on the trash icon to delete the workout plan from the client’s account.
8. Confirm
Confirm the plan deletion. The client will no longer have access to the plan.
9. Plans
Back on the Client’s Account: Navigate to “My Stuff” once again and notice that they no longer have access to the plan.
10. Re-Purchase
If you go to the “Plans” tab, you can see the option to re-purchase the plan.
11. Assign By Trainer
The workout plan can also be added and charged by the trainer. On the client’s workout plans click on the “Assign Additional Workout Plans” button.
12. Select the Plan
Select the plan in the drop down list.
13. Charge for Plan
Click on the “charge for this plan” button.
14. Enter Price
Enter a price for the plan.
15. Select Payment Method
Continue by clicking on “Select Payment Method”.
16. Confirm Charge
Click on “Confirm Charge” to assign the plan.
17. Already Assigned
If the workout plan is already accessible to the client and the trainer tries to assign it again, a notification will be displayed that the plan is already assigned to the client.
This guide covered the steps to remove access for a purchased plan on a client’s account.
