How do I pause subscriptions for my clients?
This guide will walk you through the process of pausing a client’s subscription step by step.
1. Click “Clients”
Navigate to the Clients section.
2. Click over the client
Select the desired client profile.
3. Click “Payment Details”
Access the Payment Details section.
4. Click “Subscriptions”
Navigate to the Subscriptions tab.
5. Click here
Proceed with the action.
6. Click “Pause Subscription”
Select the option to pause the subscription.
7. Complete the form.
For full pause, it’s necessary to complete this form.
8. Click to select the start date of the pause.
Click to select the start date of the pause.
9. Click here
Click to select the date for resume the subscription.
10. Click here
Select this option if you wish to freeze the client’s account.
11. Click “Pause Subscription”
Confirm the pause action.
12. Complete the form
If you choose the partial pause option, please complete this form. Additionally, feel free to include a coupon if necessary.
13. Complete with coupon code.
Complete with the coupon code.
14. Click here
Select the date the pause is going to start.
15. Click here
Select the date to start the subscription again.
16. Click “Pause Subscription”
Finalize the subscription pause process.
This guide walked you through pausing subscriptions for clients in Employee Training. From accessing client profiles to selecting pause options and adding coupons if needed, you now have the tools to effectively manage subscriptions for your clients.
