Here’s how to add a coupon to your active subscription, starting from your Dashboard. Step-by-step instructions are below: Step-by-Step Guide: Step 1: Click on “Billing Information” from your profile drop-down menu. Step 2: Click on the “Add Coupon” link next to the subscription you would like to add a coupon to. Step 3: Enter the […]

To charge a client when adding them to a plan, start in the "Clients" tab of your dashboard, and follow the steps in this Exercise.com "how-to" guide.

If you need to update your credit card information on Exercise.com, read through the simple steps below to learn how. If you have received the red warning message, be sure to follow these steps. Step-by-Step Guide: 1. Use the top right menu to open Billing Information. After logging in, click your profile image in the […]

Exercise.com uses Stripe to facilitate our payment transactions. Here is a list of payment cards we can accept: Visa MasterCard  American Express JCB Discover Diners Club We do apologize for any inconvenience this may cause, but we prefer Stripe.com for the many security features and options that serve to protect our customers! Feel free to […]

Our Fitness Business Management Software supports using a bank account as a payment method. How to connect a bank account as a payment method This guide provides a step by step walkthrough of how to add a bank account as a payment method for your account. 1. Click on your profile picture. Click on your […]

From time to time, you may need to look into your client’s payment details. When this need arises, simply follow the steps below to quickly and conveniently access your client’s information. Here’s how to view your client’s Payment Details, starting from the “Account” tab of your Dashboard. Step-by-step instructions are below.   Step-by-Step Guide: Step […]

Using Exercise.com for billing is the simplest way for you to accept payments, but you can choose to accept payments offline if you prefer. Step #1: Start by clicking the “Clients” of the Trainer Dashboard. Then click “Add New Client” on the right hand side of the Clients tab.    Step #2: Choose is client […]

Here’s how to connect to your bank account, starting from your Dashboard: Step-by-step instructions are below: Step-by-Step Guide: Step 1: Click on your profile picture in the top right corner of the website. Step 2: Click the “Billing Information” option in the menu.   Step 3: Click on the “Edit Bank Account” button.   Step […]

Here’s how to verify your client’s bank account with Plaid, starting from the “Clients” tab of your Dashboard. Step-by-step instructions are below:   Step-by-Step Guide: Step 1: Hover over the gear icon and select “Payment Details” from the fly out menu.   Step 2: Click on the “Update Bank Account” button.   Step 3: Click […]