To set package expiration based on purchase date within your fitness business management software platform, follow the instructions below. This guide will walk you through setting the package expiration based on the purchase date. 1. Schedule Access the schedule tab. 2. View Schedule Select “Manage Packages” from the dropdown. 3. New Package Create a new […]

Within our Workout Software, you have the ability to enable resetting a service balance to zero after a successful subscription payment. This guide walks through the process of enabling the Reset Positive Service Balance setting for subscription packages. 1. Schedule Navigate to the “Schedule” tab. 2. Manage Packages On the Schedule tab, select “Manage Packages” […]

Within our Workout Software, you have the ability to set the limit on booking days and the time for when booking opens in the package settings. Learn how to set a limit on booking days for a package. 1. Create a Package On “Manage Packages”, create or edit a package. 2. Advanced Settings Go to […]

Within our Workout Software, you have the ability to track visits when clients unlock a Kisi door. This guide covers the process of tracking visits when clients unlock Kisi doors. 1. Customize Platform In the “Account” section, click on “Customize Platform”. 2. Scheduling Settings Access the “Scheduling Settings” tab. 3. Open Gym Setting If “Open Gym” […]

Within our Workout Software, you have the ability to remove Kisi access after first the failed payment. This guide provides a walkthrough for removing Kisi access after a failed payment. 1. Schedule Tab Navigate to the ‘Schedule’ section. 2. Edit Package Click on the “Packages” tab and edit a package. 3. Enable Kisi Access Check […]

With Exercise.com’s gym management software, it’s easy to update your pricing over time without affecting your current clients. In this guide, you will learn how to update the pricing of a subscription package without affecting clients who already have active subscriptions with that package. 1. Open the “Packages” tab under the “Schedule” menu item. Open […]

Within our Workout Software, you have the ability to view your service visit list from the “My Packages” view. This guide will show how to navigate the service visit list from the “My Packages” View. 1. Package Visits On My Packages view, click on “Package Visits” at the top. Please note that the number of […]

This guide will walk you through the process of automatically sharing packages with dependents. 1. Go to Schedule Tab Navigate to the “Schedule” tab. 2. Manage Packages Select “Manage Packages” from the drop down menu. 3. Create or Edit a Package Create or edit a package. 4. Enable Sharing Scroll down to the “Advanced Settings” […]

This guide walks you through setting up the auto-recharge on a package to unlimited. 1. Click on the “Schedule” tab Click on the “Schedule” tab. 2. Go to “Manage Packages” Select “Manage Packages” from the dropdown list. 3. Edit the package Click on the “Edit Package” icon. 4. Edit “Max Number of Charge Cycles” field […]

Within our Gym Management Software, you can use Service Balances to bill your clients based on their attendance. When using a Service Balance, you can choose to automatically charge your client again as soon as they use all the visits in their current package. Here’s how to make sure your clients are billed again once […]

Within our Gym Management Software, you can use Service Balances to bill your clients in a more customized way, based on their attendance. The Service Balance allows your clients to accrue a balance for each visit used. You can then bill your clients later for those visits. To get started with Service Balances on your […]

Here’s how to adjust the number of payments a client has made on a subscription that is limited to a specific number of payments, starting from the “Clients” tab of your Dashboard. Step-by-step instructions are below: Step-by-Step Guide: Step 1: Hover over the gear icon and select “Payment Details” from the fly out menu. Step […]

Within our Workout Software, you have the ability to allow users to bring guests. This guide will walk you through the steps of setting up guest passes. 1. Packages Access the “Packages” section. 2. Edit Package Edit a package. 3. Allow Guests Enable “Allow Guests” option. 4. Enter Number of Guests Enter the number of […]

Here’s how to edit a package that a client has already purchased, starting from the “Clients” tab of your Dashboard. Step-by-step instructions are below: Step-by-Step Guide: Step 1: Hover over the gear icon and select “Packages” from the fly out menu. Step 2: Click the edit icon next to the package. Step 3: Edit the […]

Here’s how to limit the number of purchasers for a package, starting from the “Schedule” tab of your Dashboard. Step-by-step instructions are below: Step-by-Step Guide: Step 1: Select “Manage Packages” from the drop-down list. Step 2: Create or edit a package. Step 3: Under Advanced Settings, enter a number for “Max Number of Active Subscribers”. […]

Here’s how to assign a trainer to a package, starting from the “Schedule” tab of your Dashboard. Step-by-step instructions are below: Step-by-Step Guide: Step 1: Select “Manage Packages” from the drop-down. Step 2: Create or edit a package. Step 3: Under General Settings, select a trainer from the “Select Staff Member” drop-down list. Scroll down […]

Within our Workout Software, you have the ability to assign all package visits up front. This guide provides instructions on enabling the assign all visits up front in the package settings. 1. Packages Navigate to the “Packages” section. 2. Edit Package Create or edit a package. 3. Limit Booking Enable “Limit Booking” and customize the […]

Here’s how to schedule a package subscription to start and charge on a future date, starting from the “Clients” tab of your Dashboard. Step-by-step instructions are below: Step-by-Step Guide: Step 1: Hover over the gear icon next to the client and select “Packages” from the drop-down menu. Step 2: Click on the “Add Package” button. […]

To add initials within a waiver, start from the "Account" tab of your Dashboard and follow the steps in this Exercise.com "how-to" guide.

To update packages and publish all changes to existing users, start from the "Schedule" tab of your Dashboard and follow the steps in this Exercise.com "how-to" guide.