With Exercise.com’s Gym Management Software, you have the ability to process payments from credit cards, debit cards, bank accounts, and more. Your payout schedule will determine how often your payouts are initiated. Click here to see how to manage your payout schedule. Payout Speed Your payout speed will determine how long it takes for payments […]

Here’s how to charge a client’s card using a card reader, starting from your current checkout flow. Step-by-step instructions are below: Step 1: Start your normal checkout flow for packages, products, workout plans, etc. Click a link below to see the step-by-step instructions for each checkout option: Click here to see how to add package […]

Here’s how to adjust account balances within our Gym Management Software, starting from your Dashboard. You can adjust account balances for clients and staff members. PLEASE NOTE: If one of your customers or staff members makes a purchase while they have an outstanding account balance that they owe, they will be charged for the full purchase […]

Here’s how to send invoices within our Gym Management Software, starting from your Dashboard. You can send invoices to either clients or staff members, and you can charge invoices right away or simply send an invoice to request payment. Step-by-step instructions are below: Create an Invoice for a Client Create an Invoice for a Staff Member […]

Learn how to route payments across multiple locations by following the steps in this Exercise.com how-to guide.

Here is a list of Stripe decline codes, descriptions, and the next steps to take to resolve them.

Using Exercise.com’s gym management software, it’s easy to issue refunds as needed. Here’s how to issue a refund, starting from the “Account” tab of your Dashboard.  We’ll also demonstrate how to process a refund from the Manage Client view. 1. Click the Business Dashboard option in the left side menu under the “Account” tab. Click […]

Here’s how to add a credit card to your client’s account, starting from the “Clients” tab of your Dashboard. Step-by-step instructions are below: Click here to see instructions for manually entering their card payment details. Click here to see instructions for swiping a card with a card reader. Step-by-Step Guide: Manual Card Entry Step 1: […]