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How to Track Visits When Clients Unlock a Kisi Door

How to Track Visits When Clients Unlock a Kisi Door

Posted by Support Team on November 7, 2024 — Updated on November 7, 2024

Within our Workout Software, you have the ability to track visits when clients unlock a Kisi door.

This guide covers the process of tracking visits when clients unlock Kisi doors.

1. Customize Platform

In the “Account” section, click on “Customize Platform”.

Customize Platform

2. Scheduling Settings

Access the “Scheduling Settings” tab.

Scheduling Settings

3. Open Gym Setting

If “Open Gym” is not enabled an error will be shown on the check-in page when a client unlocks a Kisi door.

If “Open Gym” is enabled, unlocking a Kisi door will check the client in for an open gym visit.

Open Gym Setting

4. Save

Save any changes made.

Save

5. Schedule

Navigate to the “Schedule” section and click on the “Packages” tab.

Schedule

6. Edit Package

Edit a package.

Edit Package

7. Enable Kisi Door Access

Enable Kisi door access for this package and save.

Enable Kisi Door Access

8. Manage Kisi Access

You can Manage Kisi Door Access from the client’s packages page.

Manage Kisi Access

9. Check the Manage Kisi Access

View door access for the client.

Check the Manage Kisi Access

10. Check-in Page

After a client unlocks a door, go to the check-in page and validate.

  • If there is a visit for today that’s not closed out yet, it checks in that visit

  • If open gym check-in is enabled, it checks them into open gym

  • If open gym check-in is not enabled an error is shown

Check-in Page

11. Reports

In the “Account” section, click on the “Reports” tab.

Reports

12. Attendance Tab

Click on the “Attendance” tab.

Attendance Tab

13. Failed Barcodes Report

Select the Failed Barcodes report.

Failed Barcodes Report

14. Refresh Report

Select the time frame and refresh the report.

Refresh Report

15. Check Report

Validate failed check-ins.

Check Report

The guide provided instructions on tracking visits in your system when clients unlock Kisi doors.

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