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How to Transition a User to a Client

How to Transition a User to a Client

Posted by Support Team on February 17, 2025 — Updated on February 17, 2025

To transition users to clients within your fitness business management software platform, follow the instructions below.

Discover how to transition users to clients.

1. Account

Navigate to the “Account” tab.

Account

2. Review Lifecycle

In the “Lifecycle” section, click on the edit icon next to “Client” to review.

Review Lifecycle

3. Client Lifecycle Stage

Scroll down to view the Client Lifecycle Stage. Once an account is updated to the Client Lifecycle Stage, the system automatically initiates several actions such as assigning resources, assessments, videos and sending the Client Welcome Message.

Client Lifecycle Stage

4. Accounts/Users Tab

Navigate to the “Clients” tab and select a user.

Accounts/Users Tab

5. Lifecycle Options

Click on the client’s lifecycle stage and select “client” from the list.

Lifecycle Options

6. Updated Lifecycle

Notice the Lifecycle Stage has updated for the user.

Updated Lifecycle

By following this guide, you can effectively transition individuals into clients.
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